A service administrered localy!
We understand that every situation is unique, and that the evolution of business telephony technology can be difficult to follow. This is why we still offer traditional telephony solutions based on a system installed directly at your premises. For some, this is the best solution in terms of cost and operational risk.
For others, hosted or cloud telephony is the best alternative as it eliminates the need for expensive equipment on your premises, provides for plug-and-play telephones and offers a multitude of features. Affordable, reliable and powerful business phone service!
To properly evaluate the two scenarios and understand the range of possible variables, it is important that you discuss your situation with a team that sells and supports both types of installations. We can also offer complementary telephone solutions for your business as well as accessories. Our teams would be pleased to assess the advantages and disadvantages of possible solutions so we can make the best-informed recommendation.
Hosted IP telephony
A communication and collaboration platform.
Hosted telephony is an affordable system that provides seamless contact with your customers, partners, and suppliers in a reliable and secure manner. In a world where your business activities can require rapid reconfiguration, this flexible solution allows you to react quickly to any change in location.
This communications solution can grow at the same pace as your business, with minimal capital expenditures or purchase of new equipment.
A cloud based phone system uses the internet as a transport to our servers located in secure data centers, providing all the functionality of a traditional phone system without the installation expenses and bulky hardware. Since the internet is not tied to a specific location, a cloud phone system can seamlessly integrate multiple locations.
Working from home, working remotely or working while commuting is the new normal. You need the right tools to be productive. Flexible, secure tools specially designed to promote remote collaboration. With Webex, get the ultimate cloud calling solution that lets you keep business operations going, anywhere, any time.
The plans start as low as 10$ a month per user and are available across North America. Our service offer is flexible and adaptable to your reality, and proximity to our customers allows us to fully understand your reality and offer you the best solution.
Benefits
Mobility tools and remote work
No maintenance and programming costs
No limit to expansion of growth
A satisfied customer!
A huge thank you to the company Énia Lafontaine for its comment following its purchase of hosted telephony. Your trust in our services is a big motivator for continuing to provide high quality, reliable and efficient telephony solutions.
Webex Solution
The Webex application is a cloud-based communication and collaboration service that allows you to call, message, and meet with anyone from any device. This ultimate communication tool integrates with your hosted IP telephone system.
Companies are increasingly called upon to work remotely with their colleagues. With the Webex application, it is easy to connect your telephone extension to different devices such as a computer or cell phone. All you need is an internet source to work from anywhere.
Webex is an essential tool for all professionals who want to stay connected with their business anytime, anywhere. Transform your cell phone into an office extension and stay mobile.
To learn more, watch this video on the Webex app.
Benefits
An internet connection is all you need to get started
Innovative and modern
Economical and flexible
A satisfied customer!
Many thanks to Joan Castonguay of the Coopérative Forestière Haut Plan Vert for 22 years of collaboration!
For this client, IP telephony integrated with the Webex solution provided the right tools to improve productivity. Flexible and secure tools that are specially designed to promote remote collaboration.
SIP Liaison Solution
SIP trunks are used in conjunction with your traditional phone system and are considered replacements for conventional land lines. Your internet connection will be used to transmit telephone calls via your same internet link. It’s an economical and effective solution to migrate to a VOIP solution (Voice over IP) while continuing to use your current telephone system.
Benefits
Very affordable cost
Add a new line without hassles or surprises
Fixed pricing
Ericsson - LG phone system
We distribute Ericsson-LG business telephone products. We offer turnkey solutions and professional installations by certified technicians. You can count on our dedication at all stages in the provision of your solution, including assessment, analysis, design, development, installation, training, and support. Designed for businesses of all sizes, Ericsson-LG phone systems can help your company maximize communications. The range of features offered by these devices will help you to reach your business objectives, and this is what is most important to us.
Partners
Benefits
Local configurable and scalable system
Wide range of features and options
Resistant to internet outages
Audio conference bridge solutions
Need to make group calls? Nothing could be easier than using our audio conference bridges. This service allows all participants to join a # and from there it is possible to record meetings and have a participant moderator. This service is accessible from any device (cellphone, office line, home line). Fast activation, no equipment required and affordable service.
Features
Possible to have a participant moderator
Personal access code
Meeting recording
Available anytime
Benefits
No hardware or software to install
Quick activation
Accessible from any cellular, home, or office device
Automated reception solution
Calls can be routed to different people, extensions, and devices. Your entire organization can be reached without being on the same system.
Benefits
Sort your calls without changing your phone system
Add capacity to your current system
No line congestion
Virtual fax service
With our virtual fax solution, easily send and receive faxes from your home office or even on the road!
Benefits
No fixed equipment
Easy to use
No wired line required
A satisfied customer!
We sincerely thank you, Mr. Bergeron, for your kind comment on our company. Your satisfaction is our priority and we look forward to continuing to provide you with exceptional service.
Wireless phone solution
A wireless phone allows you to be mobile whilst inside your building, making it possible to take and make calls with professional quality audio. You can have up to two simultaneously calls per phone and connect up to 10 wireless phones. This device provides excellent talk time, fast charging and an integrated noise reduction system.
The wireless phone is simple to deploy, as it does no wires or cables are required. It allows coverage approximately up to 50 m indoors and 300 m outdoors, which can also be extended. A standard model is available as well as an IP67 certified model resistant to dust, shock and water infiltration.
Benefits
Mobility
No cables required
Ability to increase range
Accessories
In addition to telephone systems, Télécommunications de l’Est offers a wide range of accessories to help you make the most of all their capabilities.
Here are some of the services we offer:
Headsets
Télécommunications de l’Est offers a wide range of headsets. The headphones have an unrivalled reputation for comfort and sound quality.
With a wireless headset, you’ll enjoy greater productivity, freedom of movement, and impressive battery life.
Conference calls
Whether you are a small or large company, a quality conference phone is essential in your meeting room. These products will satisfy all your expectations in terms of sound quality, performance, and functionality.
PA Systems
Want to reach someone within your building quickly? Télécommunications de l’Est offers several amplifier and speaker solutions to link your telephone system to your existing sound system.
Door phone
Want to quickly screen access to your building? Télécommunications de l’Est offers you several intercom solutions linked to our telephone systems.
For more information, contact us.